How can I review and redeem my rewards—or get help if I have questions?
If you are already a Capital One® rewards credit card customer, you can access your rewards information online anytime by signing in to your account. You can even set a specific threshold for redemption in which you would automatically receive your cash back.
If I don’t pay my credit card bill in full every month, will I still earn rewards?
As long as you pay the monthly minimum payment by the due date, you will accumulate rewards.
Can I redeem a portion of my rewards and keep adding to the remaining balance?
Yes, you can redeem any or all of your available rewards whenever you’d like, provided your account is open and in good standing.
What are the requirements to redeem rewards?
Your account must be open and in good standing to be eligible to redeem for rewards.
What types of purchases qualify for rewards?
Rewards are earned on net purchases (purchases minus any credits or returns). Cash advances, balance transfers, checks used to access your account and cash equivalent transactions are not considered purchases and will not earn rewards.
Can I lose my rewards or do they expire?
Your rewards are yours for the life of the account—they will not expire. But if your account is closed, you will lose any rewards you have not redeemed.
How can I redeem my miles for travel purchases?
You can redeem rewards for travel purchases made with your eligible credit card by signing in to your account.
Can I redeem the miles I earn for something other than travel?
Yes, you can redeem your miles for non travel expenses. Redemption rates for these options vary and are subject to change without notice.
How do I get my cash back?
You can redeem your cash back anytime by signing in to your account. You can even set a specific threshold for redemption in which you would automatically receive your cash back.
Can I redeem for something other than cash?
Yes, you can redeem your cash back for other options. Redemption rates for these options vary and are subject to change without notice.